Retail & commercial

Retail & commercial EV charging

Turn dwell time into charging time, and give EV drivers another reason to choose your location.

The opportunity

Charging fits an existing customer journey

EV drivers already spend time at restaurants, shopping centers, entertainment venues and commercial properties. Charging adds to a visit that was going to happen rather than creating a separate destination.

What a retail property needs to know is what it costs, who operates it, and whether drivers can use it without friction.

  • Public-facing charging
  • QR access without an app
  • Property-specific pricing
  • Session and energy records
  • Payment processing integration
  • Commercial terms and fee schedule
  • Ongoing charging-platform operations
Common concerns

What property teams ask us first

Straight answers to the questions that decide whether charging happens.

Will drivers be able to use it without an app?

Yes. At supported Govian locations the basic charging journey runs in a phone browser: scan the QR code on the charger, review the price, pay, charge and receive a receipt. No download is required for that flow.

Who pays for the electricity?

Charging is priced according to the property and the applicable commercial arrangement. The price is disclosed to the driver before they authorize payment.

What does the property have to invest?

The property funds and owns the chargers. Govian charges a monthly platform fee, a per-port charge and a per-session fee. Charging income is the property’s, settled directly into its own account rather than collected by Govian and remitted later.

Will this actually bring customers in?

Govian does not guarantee foot traffic, and no charging provider honestly can. What charging does is give EV drivers a practical reason to select your location over a comparable one, and extend the time they spend there while charging.

Commercial structure

You own the chargers. Payments go straight to you.

The property purchases the equipment and is the seller of the charging. Driver payments settle into the property’s own account, and Govian is paid through a fee schedule agreed in writing before the site goes live.

Thinking about co-investment? Govian is developing structures in which Govian funds part or all of the equipment cost for qualified projects and recovers it through agreed fees. These structures are not open yet, and availability would depend on site evaluation, project economics, applicable approvals and a final written agreement. If that is the direction you want to explore, say so in your property assessment request and we will tell you honestly where it stands.

Questions

Retail and Commercial charging questions

If yours isn’t here, the general FAQ covers more, or just ask us.

Should retail charging be faster than workplace charging?

Often, yes. Visits are shorter, so charging speed matters more. Higher-power charging also places greater demand on the property’s electrical service, which is assessed before a deployment is recommended. The glossary explains the charging levels.

Can we validate or discount charging for customers?

Pricing is configured per property according to the commercial arrangement. What is available for a specific site is confirmed during the property assessment.

Do we need to staff the chargers?

The driver journey is self-service. Govian’s operating model includes charger monitoring and operational support, with responsibilities defined in the commercial agreement.

What about parking enforcement?

Parking rules, time limits and enforcement remain the property’s. Govian charging fees do not include third-party parking fees, fines or towing charges unless expressly included in the tariff shown to the driver.

Other property types

Charging for every kind of property

Let’s look at your property

Tell us about the site and we’ll evaluate the charging opportunity with you.