Charging with Govian
Scan. Review. Charge. At supported Govian charging locations the basic charging journey runs in your phone browser, with no app download required.
Scan the QR code
Use your phone camera to scan the QR code on the charger.
Review your charger and pricing
Confirm the charging location and review applicable pricing before continuing.
Add your payment method
Tap Apple Pay or Google Pay, or enter a card. Your bank places a temporary hold, and you are only charged for what you use.
Start charging
Govian sends the charging request and confirms charging from the charger.
Monitor your session
Follow your charging session from your phone.
Stop and receive your receipt
Stop when you’re ready and review the completed charging session and payment receipt.
A few honest details
Charging availability depends on the individual location and charger. Govian operates at supported locations only, and a charger may be occupied, offline or out of service at any given time.
- Works from a compatible smartphone browser, with no app needed for the basic charging flow
- Pricing is shown before you authorize payment
- Payments are processed through an integrated payment provider
- You receive an email receipt for the completed charging session
- Works from a compatible smartphone browser, with no app needed for the basic charging flow
- Pricing is shown before you authorize payment
- Payments are processed through an integrated payment provider
- If a charge fails to start and almost no energy is delivered, you pay no session fee
Need help with a Govian charge?
If something went wrong at a Govian charging location, email us and we’ll look into it. That includes a session that didn't start, a charger that stopped unexpectedly, or a question about a charge on your card. Please include the charging location, the approximate time, and your session or receipt reference if you have it.
Govian support is handled during business hours. We’ll respond as quickly as we can.