Charging while your guests stay, using parking you already have, without turning your staff into charging operators.
A guest who arrives in an EV will park for the night anyway. Destination charging makes productive use of that time and gives EV-driving guests a reason to choose your property over one without it.
The practical concerns are usually about staffing and control: whether the front desk ends up troubleshooting chargers, and who decides what a charging session costs.
Straight answers to the questions that decide whether charging happens.
The driver journey is designed to be self-service: a guest scans the QR code on the charger, reviews pricing and pays from their own phone. Govian operates the charging program and provides operational support, so charging questions have somewhere to go other than your front desk.
Charging pricing is configured for the property according to the applicable commercial arrangement. Pricing is disclosed to the guest before they authorize payment, and the pricing shown for a session governs that session.
The hotel funds the chargers and installation, and owns them. Govian charges a monthly platform fee, a per-port charge and a per-session fee. Guest payments settle into the hotel’s own account, so charging income sits with the property alongside the rest of its revenue.
Govian’s property experience is designed to give authorized partners visibility into their own charging locations: charger state, session activity and the commercial information that applies to their agreement.
The property purchases the equipment and is the seller of the charging. Driver payments settle into the property’s own account, and Govian is paid through a fee schedule agreed in writing before the site goes live.
Thinking about co-investment? Govian is developing structures in which Govian funds part or all of the equipment cost for qualified projects and recovers it through agreed fees. These structures are not open yet, and availability would depend on site evaluation, project economics, applicable approvals and a final written agreement. If that is the direction you want to explore, say so in your property assessment request and we will tell you honestly where it stands.
If yours isn’t here, the general FAQ covers more, or just ask us.
No. The Launch 1 driver experience is designed around QR-based web charging, so a guest can complete the basic charging journey from a compatible smartphone browser without installing anything.
Charging pricing is configured per property. A property that wants charging bundled or offered at no cost to the guest still uses a recorded $0.00 tariff so the session is accounted for.
It depends on room count, guest profile, parking layout and available electrical capacity. Govian evaluates the property before recommending a deployment.
Drivers can contact Govian support with the charging location, approximate time and their session or receipt reference. Govian support is handled during business hours.
Tell us about the site and we’ll evaluate the charging opportunity with you.